Here’s what we believe makes us different. And a better choice.
We listen and learn. We ask questions. We provide enterprise-level CTO expertise exceeding that of a conventional Managed Service Provider. Only then will we roadmap a tailored recommendation designed to manage and enhance your IT environment without disruptions to your business. Ashton delivers strategic solutions, not band-aids.
Predict. Prepare. Preempt.
Everyone talks about response and resolution times, and our Service Level Agreement (SLA) guarantees best-in-class response. But beyond the numbers, Ashton’s preparedness planning and continuity structure let you operate seamlessly and with confidence, while others scramble and react to inevitable changes and events.
Let’s make IT perfectly clear.
At Ashton, we tell you what we will do, and then do what we say with 100% transparency. We believe in one point of truth. It’s our culture, our personality and how we run our business. It’s also how we maintain successful relationships with our clients that span decades.
Think less about your IT. Do more.
Ashton continuously invests in team, training and tools, and the best people to serve you. We operate our own autonomous backup, recovery and disaster mitigation infrastructure with a redundant encrypted data center. Our managed IT partnerships are built upon the idea of continuous operational stability for our clients in ways that let you think about it less, not more.
Process-driven accountability and communication.
Efficiency and quick resolution are only achieved by process standardization and comprehensive documentation. In practice, frequent communication with unrivaled accountability are foundational attributes, not just for Ashton as a business, but for Ashton as a business partner.
We know the way.
Ashton’s deep experience and long relationships have helped breed success at companies ranging from industry and tech firms to non-profits and professional services. We are adept at assuming challenges for IT security and compliance, offering a high-touch, concierge service experience with dedicated Ashton staff who are focused on your success.
Enough about us. Let’s talk about you.
If what we do sounds like what you need, we’re keen to learn and
discuss, in-person or remotely.