The Customer Service Standard at Ashton
Ashton Solutions offers flat-rate managed and co-managed IT support, data security, IT project management, strategic consulting and other technology assistance. But our most important service – the foundation of everything we do – is anticipating the coming challenges as effectively as we address the present ones.
Whether handling your complete IT needs or supporting your internal IT team with solutions and scalable services, we bring the powerful benefits and insights of experienced, highly-competent technologists and executive strategic IT leadership to our partners.
The level of service you need.
Our kind of focused, local attention is increasingly rare in managed services, an industry that often outsources its most essential roles. But this practice has never been – nor ever will be – the way we do business at Ashton Solutions. Whether it’s staffing our Help Desk with IT engineers who can tackle your issue smarter and faster, to managing our own off-site, state-of-the-art data center to provide secure data redundancy, it’s small details that make a big difference in quality and thoroughness.
We structure our services to be of the highest strategic and organizational value to your team, your company and your customers. We’re deep, hands-on and responsive. We listen. We think. We understand. It’s our highest obligation to you. Because when goals and technology are aligned, anything is possible.
Explore how we can help:
Benefit from the vision of CTO-level guidance for growth and success, with IT auditing, due diligence evaluation and best practices advisory to strengthen your organization’s IT infrastructure, facilitate integrations and make informed decisions.
Fixed-rate Managed and Co-Managed IT service plans to help your technology and your team perform flawlessly, along with the kind of thinking that adds value.
100% transparency, reporting, documentation and communication means you’re never in the dark, plus best practices to ensure industry compliance and insurance requirements for organizations and their vendors.
We think about IT from a different perspective. Yours.
Are you frustrated with your IT services provider?
Let’s talk about your goals and challenges. We can probably help, or at least offer some useful advice.