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How we work

Because above all else, how matters.

The Ashton Advantage.
The way we think, the values that guide us, the insight and actions we deliver, and most importantly, how we work on your behalf, are tangible advantages that you simply will not experience with a conventional Managed Service
Provider or IT support company. It’s something much more.

Ashton doesn’t just help manage your IT, we help your organization strategically leverage and optimize your IT investment. Our services are designed to affordably help you navigate your growth and changing digital environment. We help maintain a reliable, stable infrastructure at all stages of your advancement and offer expert resources to efficiently resolve urgent issues without disrupting your operations. While change is inevitable, Ashton helps you mitigate the unexpected and exceed expectations.

Businesses and organizations. Ashton has your back.
We want to understand everything that’s important to you, including where you want your business or organization to go. Maybe you want to know everything about your network, maybe you never want to think about it.

Whatever your priorities, we make them ours, too. With strategic, CTO-level vision that offers not just an IT solution, but one that enhances your operations and aspirations. IT that lets you realize success metrics including greater uptime,
enhanced collaboration, productivity gains and cost savings – while deriving improved user satisfaction from your teams.

Ashton offers the confidence, assurance and convenience of a flawless IT
infrastructure that drives continuous, uninterrupted performance,
industry-leading security and bulletproof disaster protection that lets your
organization thrive and lets you sleep better at night.

IT managers and departments. Ashton has your back too.
Whether you lead an IT team, or you are an IT team of one, Ashton is the peer partner you need. We invest in understanding your organization’s infrastructure, team and capabilities, offering you resources that range from execution of IT projects to active systems management and real-time security solutions that work in tandem with your people and your budgets.

We can help free you from the daily demands of IT management, or provide guidance to help develop and proof your IT strategies, serving as virtual
counterparts that share your technical understanding. Ashton is your trusted resource on the technology front line that can help jointly create, validate or execute your IT roadmap, delivering quantifiable ROI value and success metrics that enhance the value of your vision and leadership.

When it comes to lessening IT admin, Ashton’s collaborative services help make IT teams more successful as well. Co-management or tailored support reduces stress and relives task burdens, resulting in fewer user tickets and complaints – improving satisfaction not only among IT users, but IT staffers.

With the ability to work within your budgets, at the precise capacity and in the roles you require, Ashton delivers capable and responsive technical subordinates and services that can be trusted and relied upon to perform, without adding employee overhead.

Why we’re different, and better
Learn more about our communication and unrivaled documentation practices – and why they should matter to you

If you have in-house IT, we’re not out to replace them, but to make them look like rock stars.

Flat-rate IT Support
Get the right level of IT support
for your organization and budget
confidently with Ashton’s simplified managed services plans