CALL US: 216-397-4080  | CLIENT HELP DESK: 216-539-3686

Who we are

Technical prowess. Business acumen. Yeah, we think about IT differently

Play Video

How it started. How it’s going.
Ashton Solutions was founded in 1994 as a one-person IT consultancy, serving as the strategic solutions provider between IT engineers and clients seeking technology solutions to make their businesses more efficient and successful.

Nearly 30 years later, Ashton has grown to a team of 24. And so has our role in
an ever expanding technological footprint. But our mission remain constant –
to provide vigilant dedication, transparency, responsiveness and a single point of contact and accountability to a select group of clients. Clients who value the role and potential of information technology in their organizations. We simplify the
complex, make IT reliable and optimize and align it with your changing needs.

We serve Greater Cleveland. And beyond.
Ashton Solutions is based in Beachwood, Ohio, and our team has deep roots in and around Cleveland. But our clients are located throughout northern Ohio, across the Midwest, in 27 states and around the globe. We are also part of an extensive peer network that allows us to get boots on the ground quickly almost anywhere.

CORE VALUES [defined]

Humble

We’re experts who never
forget that everything we do
is in service to others.

Hungry

We are never satisfied. We work
constantly to improve ourselves,
so that we can better help our
clients reach their goals.

Insightful

We answer the questions clients forget or don’t know to ask.

Accountable

We are resolved to following through on our commitments to the company, our clients, and ourselves.

Trustworthy

We are interpersonally aware.
We are empathetic and endeavor
to build trust in all our interactions and relationships.

Meet the team

Unlike many of our competitors, this is not a one-person operation.
With Ashton, you get a team of professionals with diverse backgrounds and deep expertise who continuously collaborate to ensure the best service to every client, in every situation. With market-leading response to support requests within one business hour and resolution within eight hours, our team collaboration is one contributing reason why our service level agreement is unrivaled.

ASHTON LEADERSHIP

Jim Millican

President

President

Shortly after graduating from The College of Wooster, Jim Millican went to work for a small IT service provider in a sales and marketing position. In that job, he found that working on the technology was way more fun than selling it. And he struck out on his own.
Full Bio

Travis Grundke

Executive Vice President

Executive Vice President

A graduate of The College of Wooster, Travis studied International Relations, Spanish and economics. Following college he worked in retail before heading back overseas to Spain for graduate school while acting as the facilities manager for The Hiram House during breaks back in the US. While he developed a great appreciation for Jamón Serano, olive oil and marcona olives he missed leading a team and solving problems.
Full Bio

Jim Abbott

Vice President, Client Solutions

VP, Client Solutions

Abbott or Abbey as he’s known around our offices (since there was already a Jim on board and the founder takes precedence) is a lifelong resident of the Cleveland area, and he’s also our Grillmaster in Chief. He came to Ashton in 2014 with a wealth of sales and marketing experience, which is precisely why he’s our sales and marketing manager.
Full Bio

Laura Fisher

Vice President, Client Services

VP, Client Services

Laura began her Ashton career as our ‘house mother’ (service coordinator) and quickly worked her way up the ranks to Service Manager. A former collegiate lacrosse player (and another College of Wooster alum), she’s all about customer service and building a team. Positivity is key, and Laura’s mantra is “Today is going to be the best day of the year!”
Full Bio

Lisa Kontorchik

VP, Business Administration

VP, Business Administration

One of the longest-serving members of the team. She’s a Midwesterner who loves oceans, and a Clevelander who loves the Steelers (we let that slide).
Full Bio

ASHTON TECHNICAL TEAM

Tom

ENGINEER (TEAM LEAD)

Coast Guard veteran. Gave his dogs pop culture-inspired names: Dexter, Jarvis and Jango Fetch. Favorite team: The Avengers. IT career grew out of his interest in gaming.

Tyler

ENGINEER (TEAM LEAD)

When not working, into archery, camping, video games, cars and animals. Studied advertising and marketing in college and trained to be an air traffic controller before moving to IT. Too many office nicknames to list.

Justin O.

Senior Engineer

A.k.a. “Joaks,” an email address that stuck. Interested in cars, autocross, audio equipment, music, movies. Cat owner, Dad. Pre-IT jobs included selling pool tables and hot tubs.

Bret

SENIOR ENGINEER

Motorcycle enthusiast who loves dogs. Will help any stray he finds. Won’t take ‘no’ for an answer when it comes to problem solving.

Francisco

Sales Rep

Married father of three crazy kids who keep him on his toes. Loves sports and still plays recreationally, whenever possible. Enjoys taking on new challenges and finding ways to better himself. Referred to as the PuertoVegan.

Steve

Service Coordinator

Real name is actually Edward. Spends spare time playing video games, building Lego sets, and spending time with his wife and dog. Customer service is his background so he enjoys talking with people..

Adam b.

SYSTEMS ENGINEER

Happy father and husband. Second generation computer engineer. Enjoys motorcycles and music in his spare time.

Dave

ENGINEER

Known as ‘Stiles’ or ‘Bubbles’. Video game enthusiast. Grew up playing soccer; good enough to be invited to play in Austria, until he was temporarily paralyzed.

Tony

Engineer

US Navy submarine vet. Been fixing things since he was eight.

Hayley

SYSTEMS ENGINEER

Longtime passion for all things IT- web design/dev, data analytics, and even building servers. Hobbies include caring for two cats, home renos, cocktail mixing, podcasts, and jigsaw puzzles. Fave food is a Philly cheesesteak.

Logan

ENGINEER

An Eagle Scout who loves the outdoors. A practitioner of Brazilian jujitsu and Latin dancing aficionado. Tech expert since he was a kid helping all his relatives fix things.

Jeff

ENGINEER

Known internally as ‘Silent P’ (ask him). Enjoys sports, video games, and passing time with a good IPA. Is terrible at tennis but will sweat it out nonetheless.

Keith

Engineer in residence

After many years as an Ashton engineer, Keith retired back in 2021. He soon realized he missed helping people with their technology, and we’re fortunate to have him back on a part-time basis!

Caleb

ENGINEER

University of Akron graduate with a passion for helping people. Enjoys gaming with friends and working on his lab network. Still finds time for Tuba Christmas every year.

nathan

ENGINEER

Passionate about all things technology, from software to hardware. When not working, Nathan can be found working on motorcycles, hiking trails, or attempting (poorly) to play golf.

Adam N.

ENGINEER

Majored in criminal justice at YSU. While not working, Adam enjoys the outdoors, cars, sim racing, and extreme sports.

nancy

marketing

Interior designer by trade, granite and tile expert through years of experience. Enjoys spending time with her son in the bustling streets of NYC and relaxing in the woods of Northern Ontario. Appreciates hidden treasures at estate sales and time with her two fox red Labrador retrievers.

Calvin

ENGINEER

When not working or continuing his education in technology, Calvin enjoys hiking, gardening, and managing his multiple aquariums. He loves guacamole and car alarms don't seem to phase him.

Matt

Engineer

Passionate about helping people to the best of his ability, and he finds that IT is the perfect avenue. When not working, he prefers to be downtown cheering on the Guards, Browns, or Cavs, or spending time with friends and family.

NEW HIRE

ENGINEER

Details coming soon!