Your Industry Is Different. Your IT Needs Probably Are Not.

We start with a thorough assessment and give you an honest picture of where you stand. We prioritize recommendations by risk and impact and are explicit about what is essential versus what is optional. Ashton's reputation is built on relationships that last years. We have no incentive to oversell.

The most common complaints we hear about previous IT providers are slow response, poor communication, and band-aid fixes that did not actually solve problems. Ashton addresses all three: we guarantee one-hour response, we communicate proactively, and we find root causes rather than applying workarounds. We can point to client relationships spanning a decade or more as evidence that the approach works.

We start with a discovery conversation to understand your business and your current IT environment. We then conduct a thorough assessment of your infrastructure, security posture, and existing systems. From there, we develop a prioritized set of recommendations and, once you engage, begin the onboarding process that includes comprehensive documentation of your environment. Within the first 90 days, most clients notice a meaningful reduction in IT issues and a significant improvement in response time.

Our managed IT services are typically offered on annual agreements, which allows us to commit to the onboarding, documentation, and proactive management investment required to serve you well. We are happy to discuss terms that make sense for your situation.

Pricing is based on the scope of what we are managing and the plan that fits your needs. We can provide a specific proposal after a brief conversation about your environment. What we can tell you is that for most small and mid-sized businesses, managed IT costs less than the combination of a part-time IT resource, break-fix vendor costs, and the losses associated with downtime and security incidents.