Practical IT Strategy. Real Business Results.
We're a team of down-to-earth, professional engineers who show up, speak plainly, and build IT strategy around the way your business actually operates. No band-aids, just results.
Security-First
Every service we deliver is built on a foundation of protecting your data, your network, and your people.
Local Experts. Never Off-Shored.
Real engineers, right here. When you call Ashton, you're talking to someone who knows your systems and your business.
Better. Safer. Faster.
Our goal isn't just to keep your IT running — it's to make your whole operation run better.
No Band-Aids. No Workarounds. Just Results.
Most providers 'check the boxes' with basic support and monitoring — and then choose solutions based on what's easiest for them, not what's right for you. At Ashton, we don't work that way. We dig into root causes. We document everything. We build process-driven accountability into everything we do so that when a challenge arises, we're already ahead of it. The result is continuous operational stability that lets you worry about your IT less and focus on what you actually do.
Managed IT
Full-Service IT Partnership
Your Entire IT Operation. Handled.
Flat-rate managed IT services with 24/7 monitoring, live onshore help desk support, and proactive security — so your team can focus on work, not IT tickets.
Co-Managed IT
Extend Your Internal IT Team
Your IT Team Gets a Partner, Not a Replacement.
Already have an internal IT person or team? We work alongside them — filling gaps, providing backup, and adding enterprise-level expertise where you need it most.
Security
Defense-in-Depth Protection
The Threats Are Real. So Is Our Defense.
From next-gen firewalls and endpoint protection to security awareness training and ransomware rapid response — we build layered security that evolves as threats evolve.
Compliance
HIPAA | FINRA | CMMC | SOX & More
We've Done the Work. Now We Can Help You Do It Too.
We understand the importance, and that’s why we’ve invested dollars and internal resources to become CMMC-compliant ourselves. We know what compliance actually takes — and we can guide your organization through it.
Networking
Infrastructure That Performs
Your Network Is the Backbone of Your Business.
We design, build, and maintain network infrastructure that's fast, reliable, and built for the way modern business models actually operate — on-site, remote, or both.
IT Projects
Cloud Migration | M365 | Deployments
Big Projects, Done Right the First Time.
From Microsoft 365 migrations to full infrastructure overhauls, our team manages the complexity so you don't have to. On time, on budget, without disrupting your business.
Transaction Advisory
Technology Due Diligence
Know What You're Buying Before You Buy It.
We give investors, private equity firms, and executives clear, prioritized IT assessments before acquisitions close — so hidden risks don't become expensive surprises.
AI
Practical AI for Real Businesses
AI That Actually Works for Your Team.
We help businesses move past the hype and put AI tools to work in practical, measurable ways — automating tasks, surfacing insights, and making your people more effective.
What Our Clients Say
John D.
President | Nova Title Agency"It's very comforting to know that you've got an IT vendor that you can reply upon and who over the years have proven their worth time and time again. And that's the Ashton difference to me."
Mary H.
Chief Development Officer | Hattie Larlham Foundation"From the very beginning, Ashton Solutions has been a wonderful partner...They don't want to just provide the service, they want to be a part of the service, they want to be a part of your organization."
Judy H
CFO | Ronald McDonald House Northeast Ohio"Ashton has been a great partner for us in a variety of capacities, from designing and implementing an IT infrastructure for multiple locations, to IT due diligence on an acquisition target, to advising us on hardware."
Kathy H.
CFO | Holden Forests and Gardens"It was pretty fluid for us - we were up and running...and communicating very well right out of the gate. From the get-go they supported us all all through the process...Ashton has been phenomenal in terms of really meeting all of our needs"
The Ashton Difference
We're not a national call center. We're your neighbors — engineers who show up, know your systems, and are accountable to you.
We Hire for Attitude, Not Just Aptitude
Our team of engineers are highly certified — but more importantly, they're empathetic. They explain things clearly, speak without jargon, and treat you like a partner, not a ticket number. We've always believed that the right attitude is harder to teach than technical skills. So we hire people who care, then train them to be exceptional.
We Take the Time to Fix It Right, The First Time - Every Time
A lot of IT providers slap a band-aid on a problem and move on. We don't. Every issue we handle gets resolved at the root cause — because we'd rather spend time solving it right than spend more time solving it again next month.
We're Always Ahead of the Problem
Reactive IT is expensive IT. Our managed services are built around proactive monitoring, scheduled maintenance, and strategic planning — so most issues never become incidents in the first place. Clients tell us they worry about IT a lot less than they used to. That's the goal.
FAQs
What is included in Ashton's managed IT?
Ashton's managed IT services cover the full scope of what a small or mid-sized Ohio business needs to run technology reliably and securely — not a partial package with gaps you discover later.
Every managed IT plan includes 24/7 security operations center monitoring, proactive patch management and system maintenance, backup and disaster recovery with hourly server snapshots and 90-minute recovery initiation, endpoint protection across all devices, and access to Ashton's local help desk staffed by Ohio-based engineers who know your environment.
How fast does Ashton respond?
Ashton guarantees a response to support requests within one business hour. In practice, most issues are addressed the same day they are reported. For security incidents, Ashton's 24/7 security operations center monitors client environments around the clock — meaning many threats are detected and addressed before a support call is ever needed.
Does Ashton support internal IT teams?
Yes. Co-managed IT is one of Ashton's core service models and is built specifically for businesses that already have internal IT staff.
The way it works: Ashton defines clear roles with your internal team and fills the areas where additional depth or coverage is needed most. Common arrangements include Ashton handling 24/7 security monitoring and threat response, backup and disaster recovery, compliance management, and after-hours coverage — while the internal IT person or team manages day-to-day user support and system administration.
Co-managed IT clients at Ashton consistently report that their internal IT staff become more effective, more strategic, and less reactive once the partnership is in place. The goal is not to replace what is working — it is to make the whole operation stronger.
How much does managed IT cost for a Cleveland SMB?
Managed IT pricing varies based on need (number of users, scope of services, etc.). Managed IT costs are significantly less than the alternative - which may be a combination of a full-time internal IT hire, break-fix vendor costs, and the losses associated with downtime and security incidents.
Ashton puts together the right plan for clients based on their need. There are no hidden costs and no scope surprises.
Ready to Work with an IT Team That's Truly on Your Side?
Let's talk about your business, your goals, and how Ashton can help you operate better, safer, and faster.

