In recent times, businesses have needed to be more flexible in managing and operating their IT systems especially in regard to remote work. Managed IT services have become very important for supporting companies that rely on remote work and collaboration. As digital technology evolves, multiple businesses are now opting for MSPs to keep their technological side smooth and on track.
Managed IT services offer several key benefits for companies planning to move to a remote working space. They help businesses stay competitive by enhancing security measures, increasing productivity, improving the management process, and also for cost savings. By streamlining operations, MSPs help reduce expenses and solidify security to protect valuable data. Better management processes make the IT system more efficient, especially with MSPs handling IT so that companies can focus on their core operations. In this article, we will explore how managed IT services can support remote work and collaboration, making the lives of the people involved easy.
Comprehensive Network and IT Assistance
- Providing employees with secure and remote access to the company’s resources: Managed IT services assist organizations in supporting remote work by providing the right network and IT support. This comprises setting up a secure network, properly managing access control, and ensuring that all systems work on the latest security. With managed IT services, you get proactive monitoring of all the networks, and if there is a threat, it is instantly identified.
- VPNs: Virtual Private Networks (VPNs) are essential to managed IT services, especially for remote working. A VPN allows different users to access a private network from other locations, allowing employees to see files, apps, and company data. This is important for businesses that want to collaborate and seamlessly communicate with remote working partners and employees. Users can share sensitive information using a VPN without worrying about malicious intervention. Moreover, VPNs can connect different offices, allowing them to collaborate with remote teams easily.
- Cloud-based means to share files and collaborate: By using cloud-based solutions, different businesses can ensure that their employees can access multiple tools that allow them to stay productive yet connected during work hours. Cloud-based sharing and solutions enable teams to share different documents, spreadsheets, files, and presentations. Employees can make changes and even securely store them on their devices. Each of them also gets real-time updates, so everyone gets the latest version of the document. Moreover, cloud-based solutions can be accessed through an internet connection from different locations, making it a means to encourage productivity.
- Providing a reliable Internet connection for all remote working employees: One of the most critical factors is providing all employees with reliable Internet access. Using managed IT services can help ensure remote workers have access to the correct speed, reliability, and bandwidth. This includes setting up a secure VPN and other solutions to ensure that remote workers get access to all the resources they require.
Cybersecurity Solutions for Remote Work
- Protecting systems against different cyber threats and malware: Managed IT services can play a vital role in safeguarding remote workers and data sources from threats. It can help organizations protect against phishing attacks, ransomware, malware, and malicious activities by ensuring employees access comprehensive security solutions. Employees also get access to protected systems and networks that are monitored on a regular basis, provided there is no suspicious activity. Additionally, managed IT services can assist different organizations in implementing distinct procedures and policies, ensuring all remote workers follow the best practices.
- Conducting regular security assessments: Managed IT services can assist different organizations in ensuring their remote work and collaboration are secure. Regular security assessments allow organizations to take a proactive approach to protecting networks and data. Additionally, managed IT services can monitor systems in case anything suspicious or different occurs. This helps different organizations avoid potential threats and respond quickly to various incidents.
- Multi-factor authentication: Employees who work remotely must ensure that their data and systems are protected from malware. Managed IT services can provide multi-factor authentication to help protect against unauthorized access to data. Through MFA, employees must provide evidence proving their identities, such as passwords and one-time codes on their mobile phones. This helps in ensuring that authorized users can access the system quickly.
Tools for Smooth Collaboration
- Providing easy access to different tools for communication: Managed IT services ensure employees are connected even when working remotely. Get access to video conferencing and communication tools. This is also very important for different teams working on the same tasks. It allows them to share other videos and work together without physically being there.
- Facilitating collaboration: Managed IT services assist teams by providing access to the right tools, keeping them productive and connected at all times. One of the most essential tools for remote work is these tools. This also includes instant messages, sharing files, project management tools, and video calls. These are ways teams can work without being bound by their geographical location.
- Working seamlessly with different collaboration tools: Employees must get the right tools to work and collaborate effectively in a remote working space. Furthermore, managed IT services ensure access to the right tools that are compatible with the organization’s different platforms. This also assists in reducing the risk of losing data and disrupting issues.
24/7 Helpdesk Support and Solutions
- Provision of technical support for employees: Organizations can use the right managed IT services to ensure their remote workers get technical assistance to maintain productivity and non-connectivity. Helpdesk support is one of the most essential features of managed IT services, especially for all employees working remotely. This gives them the assistance they require with their computers and other devices. They can resolve troubleshooting issues, install and update software, and figure out different settings.
- Resolving technical problems: As remote work becomes the new normal, it’s essential for businesses to ensure their employees have complete access to support and reliable technology, especially when working remotely from different locations. Managed IT services provide helpdesk support for resolving technical issues while working remotely. This helps decrease downtime for employees and ensures they can work effectively even if they aren’t coming in.
- Providing training to increase efficiency for remote employees: Providing remote workers with the right amount of training and support is essential because they can work even more effectively. They can offer a range of resources to help remote working employees stay productive, such as one-on-one assistance, tutorials, and webinars. These resources help employees learn how to use the apps and the tools to access files, stay connected with their team, and collaborate on work projects.
Data Safety and Crisis Management
- Regularly backing up essential data: Managed IT services can assist organizations in routinely backing up all their data. They also check to ensure that devices and portals are protected from potential problems. This includes off-site and on-site backups, as well as cloud-based solutions. A reliable backup system means organizations can rest assured, knowing everything will remain safe and won’t be compromised.
- Storing backup copies off-site: One of the most critical areas is backing up data and managing crises in case information is lost. With a managed IT service, businesses can ensure that their data is backed up off-site so it can quickly be recovered in case of a colossal disaster. This decreases disruption and business downtime, allowing employees to resume work without any interruption.
- Instant recovery in case of a problem or a failure in the system: In case there is a system failure or a disaster, managed IT services can quickly assist in restoring the system to its previous condition, helping minimize business downtime and any disruptions in the operation. This also helps ensure remote employees can easily continue to work smoothly, even during unforeseen circumstances.
Why Choose Ashton Solutions
Ashton Solutions is an MSP offering various solutions and services for all types of businesses. Our team includes experienced professionals who provide businesses with much-needed resources and expertise to keep their operations smooth. We also understand how each business is different, so our services are customized, including cloud computing, data backup and recovery, monitoring different systems, and more. Our team is entirely dedicated; you can rely on us to care for your business needs. Get in touch to learn more about the ways we can make your managed IT experience for your remote workers better!
Summing it Up
To sum up, managed IT services have become crucial for businesses that want to expand remotely and need support. MSPs can help companies grow by providing a wide range of services to ensure their systems are better, more reliable, secure, and up-to-date. This promises employees easy access to different resources without any geographical boundaries while also helping protect data from malware and cyberattacks. Moreover, managed IT services can streamline business operations and reduce costs by providing a person of contact in case a query or assistance is required.
Finally, managed IT services can help businesses see how their remote work and efforts comply with regulations and laws. With the assistance of a professional from our team, companies can fully utilize and protect all their data and information, ensuring remote work is a big success.
