A look at how our team’s unique mix of strengths helps us deliver smarter, more collaborative IT support.
Selecting a managed IT services partner goes far beyond help desk support. It’s about finding a team that actively thinks, collaborates, and contributes to your long-term success.
So how do you choose the right team? Start with one that doesn’t just work hard — but works well together. That’s what we’ve built.
We don’t just hire to fill seats. To borrow a term from Entrepreneurial Operating System (EOS), we want the right people in the right seats. Every candidate goes through a thoughtful, structured process — including interviews and testing — to ensure we’re building a team of capable, collaborative problem-solvers. One of the ways we do this is by using the Six Working Geniuses (6WG) model. It gives us a unique edge — and when compared to the general working population, our team’s makeup stands out.
What Are the 6 Working Geniuses?
Developed by Patrick Lencioni, the 6WG model identifies six distinct ways people contribute to a team:
- Wonder – Asking the big questions and exploring possibilities
- Discernment – Using instinct and judgment to evaluate ideas
- Galvanizing – Rallying people and driving action
- Enablement – Supporting others to move ideas forward
- Tenacity – Finishing strong and following through
- Invention – Creating new solutions and ideas
Everyone has two natural geniuses — the zones where they feel most energized and effective. In many teams, especially in service industries, most people lean heavily toward Enablement and Tenacity. Those Geniuses are all about solving problems, finishing projects, and staying on top of tasks. But what’s often missing is
Wonder, Galvanizing, and Invention – the Geniuses that spark curiosity, strategic thinking, and proactive change.
Our Team Doesn’t Mirror the Average — On Purpose
The average workplace has more doers than thinkers. That sounds good — after all, things get done. But over time, this imbalance can cost you. When everyone is focused on the task in front of them, no one is asking the big questions: Is this still the right process? What patterns are emerging? Could we be doing this better?
At Ashton Solutions, we’re not just wired to respond — we’re wired to improve. We bring together people who naturally think several steps ahead, who connect dots others miss, and who challenge assumptions in a way that leads to smarter systems, not just quicker fixes.
In managed IT, this mindset matters. You don’t just need someone who can reboot a server — you need someone who wonders why it failed in the first place, and how to prevent it next time. That’s the difference between getting by and getting better.
When we review our team’s 6WG results, we see something different. We’re not just packed with “get-it-done” types — we’re also rich in Wonder, Invention, and Galvanizing.
That means we don’t just finish projects — we ask the big questions, generate fresh ideas, and energize others around a shared plan. It gives us a more balanced, future-focused team — one that doesn’t just solve problems but helps prevent them.
We’re the kind of team that:
- Asks why things break (and how to fix them for good)
- Invents new ways to streamline operations
- Brings clarity and energy to your team
- Challenges the status quo when the status quo holds you back
Why This Makes a Difference
Here’s what our blend of working geniuses brings to the table:
- We don’t just fix things — we wonder why it broke in the first place.
- We’re not afraid to invent new ways of solving recurring problems. We rally your team around change, not just process.
- And yes — we still follow through and get things done.
You get a team that’s dependable, creative, communicative, and invested in your long-term success. It’s not just what we do, it is how we think and work – every day.
A Different Kind of Team for a Different Kind of Partnership
IT support should offer more than just functionality — it should offer insight, partnership, and trust. With the right team, it becomes a source of strength, strategy, and growth.
We’ve built a team that not only solves problems — but thinks ahead, challenges assumptions, and partners with you to move forward. Our hiring process is intentional, and we actively look for a mix of strengths that align with the Six Working Geniuses — so our team brings both execution and insight to the table.
Thinking about switching IT providers? We’d love to show you what a different kind of team can do..
