Why AI’s Biggest Upgrade is… You!
We’ve all been given an impression of what artificial intelligence is or will ultimately become through pop culture. HAL 9000, Skynet, Ultron, and M3GAN each show their own form of calculated malice. However, in reality, the true potential of AI is more in line with the likes of Rosie the Robot, JARVIS, R2-D2, or […]
Windows 10 End of Life: Upgrade to Windows 11 Now
It’s official; Windows 10 is no longer supported by Microsoft. It was an incredibly popular operating system, which might give you a certain level of hesitation to move on and upgrade to Windows 11, but we want to urge you to do so now rather than later. Let’s take a look at your […]
Illuminating the Concept of the Dark Web
Let’s say, for a moment, that somewhere out there is a diligent employee—John—who works for a small business. While John means well, he has the unfortunate habit of using the same password for everything… including the marketing tool his employer has him sign up to use. A year or two goes by. The company hasn’t […]
An SMB’s Guide to Understanding and Preventing Ransomware
How much would you be willing to pay to keep all of your business’ records from being locked away, or to keep them off the dark web? Hundreds? Thousands? More? This is precisely what cybercriminals rely on when they infect businesses just like yours with ransomware. Let’s talk about ransomware a bit: […]
3 Ways the Right Technology Can Fuel Your Company’s Success
You want your company’s technology to aid your employees in getting their work done, not hinder their ability to be productive. This might seem like a logical statement, but you’d be surprised by how many businesses struggle with implementing the right technology for the right job. If you want to increase employee […]
Watch out: Cybercriminals can use your office devices to phish for information
Hackers have found a way to send phishing emails using regular office devices such as printers, bypassing security checks. Read this article to learn how this scheme works and the steps you can take to prevent an attack. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct Send feature was originally designed […]
Is Ransomware as Big a Threat as It Seems? No… It’s Worse
Ransomware seems to be everywhere. One can hardly turn on the news without hearing about a new ransomware attack—and that’s just the ones that hit the news cycle, not to mention the smaller ones that are either hidden by the companies or not considered newsworthy. Meanwhile, businesses are urged to invest in more security […]
Don’t Let the Sunk Cost Fallacy Keep You Stuck in the Past
The more money you throw at something, the more you hope that it will eventually deliver on the investment… but if you’re not getting the results you hoped for, you might be falling into the sunk cost fallacy. You might find yourself making illogical decisions based on the investments you’ve already made, […]
Don’t Let AI Tank Your Customer Relationships
AI is a game-changer, there’s no doubt about it. From the value your business gets from streamlining operations to its powerful information retrieval, it’s changed, in a very short amount of time, how knowledge-based businesses operate. If you’re thinking of handing over your entire customer support operation to an AI, however, you need […]
Think you can spot a phishing email? This new trick is harder to catch
Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past […]