--- title: Boost Productivity with Better Internal Communications | Ashton description: Enhance your business productivity by improving internal communications through social intranets, instant messaging, blogs, & efficient help desk systems. --- [![Ashton Solutions](https://www.ashtonsolutions.com/hs-fs/hubfs/c743380ebbe7d684f1311cdda436439824adad7e.png?width=200&height=81&name=c743380ebbe7d684f1311cdda436439824adad7e.png "Ashton Solutions")](https://www.ashtonsolutions.com) [![Ashton Solutions](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/Ashton%20Solutions%20logo_color.png?width=200&height=81&name=Ashton%20Solutions%20logo_color.png "Ashton Solutions")](https://www.ashtonsolutions.com) - [Services](https://www.ashtonsolutions.com/services) - [Managed IT](https://www.ashtonsolutions.com/services/managed-it) - [Co-Managed IT](https://www.ashtonsolutions.com/services/co-managed-it) - [Security](https://www.ashtonsolutions.com/services/security) - [Compliance](https://www.ashtonsolutions.com/services/compliance) - 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[Our Approach](https://www.ashtonsolutions.com/about/our-approach) - [Our Story](https://www.ashtonsolutions.com/about#our-story) [Client Help Desk ![download-1](https://www.ashtonsolutions.com/hubfs/download-1.png)](https://portal.ashtonhelps.com) [Talk to an Expert ![download-1](https://www.ashtonsolutions.com/hubfs/download-1.png)](https://www.ashtonsolutions.com/contact) [Client Help Desk](https://portal.ashtonhelps.com) [Talk to an Expert](https://www.ashtonsolutions.com/contact) [Ashton Solutions](https://www.ashtonsolutions.com/the-ashton-solutions-blog/author/ashton-solutions) | 02.19.2018 | 2 Min Read # Boost Productivity with Better Internal Communications # Boost Productivity with Better Internal Communications Without a reliable way to stay in touch during office hours, your business can suffer from miscommunications and other, worse consequences. With so many communication solutions available to the average business, how can you help your business be as productive as possible? It all starts by making sure that your employees stay connected. **A Social Intranet** An intranet can be used to stay connected to your staff and all of its resources. It works like a portal where any assets used by your company can be easily located. Imagine having one infrastructure dedicated to keeping your employees connected to each other, as well as where they can access important software, online resources, links, documents, and much more. You can even include a phone number or a link to your managed service provider’s help desk, making it easier than ever to take advantage of technology help and assistance when in a pinch. **Instant Messaging** If you have ever sent an email with the hopes of getting an immediate response, you’ll know the frustration that comes from waiting hours and hours just to get a response that has come far too late to do anything about. Instant messaging is a valuable tool that can help to alleviate this issue considerably. It’s perfect for the moments where an immediate response is needed. Many instant messaging applications also allow you to create group chats or private rooms where you can collaborate on projects. **Internal Blogs and Documentation** Your employees should want to do a better job than what they are currently doing, and in order to guide them toward this lofty goal, you should make internal blogs and other documentation available that they can consult for any information about a specific task. In fact, blogs and documentation can significantly cut down on any time spent training employees. After all, the best way to help someone do their job is to help them help themselves. **Discussion Boards** Just like with internal blogs and documentation, you can foster a conversation about ways to improve workflows or brainstorm new ideas through the less formal medium of discussion boards or open forums. Discussion boards are generally implemented with the idea of creating consumable and accessible content for your employees. **A Ticketing System (or Help Desk)** Chances are that your employees might be somewhat technologically savvy, but they are certainly no IT technicians. This can lead to wasted time and energy. It’s more efficient to simply reach out to someone who specializes in this craft. A ticketing system or an outsourced help desk from Ashton Technology Solutions can help your employees contact someone who can help them with their technology issues. We can provide specialized maintenance as per your service level agreement so that you can avoid costly downtime. Ashton Technology Solutions wants to help your business stay connected to all of its crucial elements. To learn more, reach out to us at 216-397-4080. By [Ashton Solutions](https://www.ashtonsolutions.com/the-ashton-solutions-blog/author/ashton-solutions) February 19, 2018 [Business Technology](https://www.ashtonsolutions.com/the-ashton-solutions-blog/tag/business-technology) --- ### You Might Also Be Interested In: ![MSP 501 2026 Winner Logo\_White](https://www.ashtonsolutions.com/hs-fs/hubfs/MSP%20501%202026%20Winner%20Logo_White.png?width=1122&name=MSP%20501%202026%20Winner%20Logo_White.png "MSP 501 2026 Winner Logo_White") ![EOS](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/EOS.png?width=104&name=EOS.png "EOS") ![Wealthead100](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/Wealthead100.png?width=163&name=Wealthead100.png "Wealthead100") ![CRN26-MSP500-Horizontal-White](https://www.ashtonsolutions.com/hs-fs/hubfs/CRN26-MSP500-Horizontal-White.png?width=1742&name=CRN26-MSP500-Horizontal-White.png "CRN26-MSP500-Horizontal-White") - [Services](https://www.ashtonsolutions.com/services) - - [Managed IT](https://www.ashtonsolutions.com/services/managed-it) - [Co-Managed IT](https://www.ashtonsolutions.com/services/co-managed-it) - [Security](https://www.ashtonsolutions.com/services/security) - [Compliance](https://www.ashtonsolutions.com/services/compliance) - - [AI Solutions](https://www.ashtonsolutions.com/services/ai-solutions) - [Transaction Advisory](https://www.ashtonsolutions.com/services/transaction-advisory) - [Networking](https://www.ashtonsolutions.com/services/networking) - [IT Projects](https://www.ashtonsolutions.com/services/it-projects) - [Who We Support](https://www.ashtonsolutions.com/who-we-support) - - [Non-profit Organizations](https://www.ashtonsolutions.com/who-we-support/non-profits) - [Financial Services](https://www.ashtonsolutions.com/who-we-support/financial-services) - [Legal Services](https://www.ashtonsolutions.com/who-we-support/legal-services) - [Professional Services](https://www.ashtonsolutions.com/who-we-support/professional-services) - [Industrial & Manufacturing](https://www.ashtonsolutions.com/who-we-support/industrial-manufacturing) - - [Life Sciences](https://www.ashtonsolutions.com/who-we-support/life-sciences) - [Architecture, Engineering & Construction](https://www.ashtonsolutions.com/who-we-support/architecture-engineering-construction) - [Real Estate & Development](https://www.ashtonsolutions.com/who-we-support/real-estate-property-development) - [Other](https://www.ashtonsolutions.com/who-we-support/other-industries) - [About](https://www.ashtonsolutions.com/about) - [Meet the Team](https://www.ashtonsolutions.com/about#meet-the-team) - [Our Approach](https://www.ashtonsolutions.com/about/our-approach) - [Our Story](https://www.ashtonsolutions.com/about#our-story) - [Partners](https://www.ashtonsolutions.com/about#partnerships) - Resources - [Blog](https://www.ashtonsolutions.com/the-ashton-solutions-blog) - [Abbott's Thoughts](https://ashtonthoughts.com/) 23625 Commerce Park, Suite 130 Beachwood, Ohio 44122 Contact Us: [216-397-4080](tel:216-397-4080) - © 2026 Ashton Solutions | All Rights Reserved - [Terms of Use](https://50314096.hs-sites.com/terms) - [Security Policy](https://50314096.hs-sites.com/security-policy) - [DCMA Policy](https://50314096.hs-sites.com/dcma-policy) - [Privacy Policy](https://50314096.hs-sites.com/privacy-policy) [![Linkedin](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/linkedin-icon.png?width=28&name=linkedin-icon.png "Linkedin")](https://www.linkedin.com/company/ashton-solutions) [![Instagram](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/instagram-icon.png?width=28&name=instagram-icon.png "Instagram")](https://www.instagram.com/ashtonsolutions) [![Twitter](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/twitter-icon.png?width=24&name=twitter-icon.png "Twitter")](https://twitter.com/AshtonSolutions) [![youtube](https://www.ashtonsolutions.com/hs-fs/hubfs/Ashton_March2026/images/youtube%201.png?width=32&name=youtube%201.png "youtube")](https://www.youtube.com/user/AshtonGroup/featured) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Ashton Solutions", "url" : "https://www.ashtonsolutions.com/the-ashton-solutions-blog/author/ashton-solutions" }, "dateModified" : "2026-07-14T02:15:24.311Z", "datePublished" : "2018-02-19T18:21:45.000Z", "headline" : "Boost Productivity with Better Internal Communications | Ashton", "mainEntityOfPage" : { "@id" : "https://www.ashtonsolutions.com/the-ashton-solutions-blog/2018/02/19/boost-productivity-with-better-internal-communications", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.ashtonsolutions.com/hubfs/Ashton%20Solutions%20logo_color.png" } } } ```