Communication is one of the most important parts of running a business, and if you’re not communicating properly, it could spell trouble for your organization. Projects could be delayed and could ultimately cost your organization more money than they’re worth. Thankfully, technology makes communication better, easier, and more efficient. Here are some of the ways that the best communication technologies can improve the way your organization functions.
Voice over Internet Protocol
Telephones have been around for quite a long time, but the way that they have been used changes with each new innovation. You may remember sitting at your desk with a corded phone, without the ability to move around. Mobile phones and voice chat applications make for a much more flexible way of taking and making calls. With the right software, you can use a smartphone, desktop, or laptop to make calls with your own personal devices. Voice over Internet Protocol makes communication way easier and more affordable. It eliminates the traditional telephone lines that are difficult to scale and build around without major infrastructure changes and inflated costs. VoIP has the potential to completely replace your antiquated telephone system with a modern and more efficient one.
Situations that require an immediate response often can’t wait for an email conversation’s inherent delay. While you could just use your phone to make the call, you don’t necessarily know if the situation warrants a phone call. If you just need to know about a website or something similar, you waste no time but yours to send a simple IM. You don’t have to worry about distracting anyone from a task, as they will simply respond when it is prudent to do so. Instant messaging works on both workstations and mobile devices, so they can be exceptionally valuable for communication during collaborative projects.
Shared Cloud Applications
Cloud storage is a great way to ensure that anything related to projects and collaboration can be accessed by the team responsible for working on them. With cloud-based productivity suites, like Google Drive and Microsoft OneDrive, you can have multiple users working on the same document and spreadsheet in real time. This keeps everyone involved in a beneficial way that’s simply not allowed for under other circumstances. There won’t be any huddling around a single monitor or television screen--instead, each user will have the flexibility and connectivity to work on the projects on their own devices.
With these types of unified communications and cloud software solutions at your disposal, your employees will always be connected to what matters most--their jobs and your business. To learn more, reach out to us at 216-397-4080.