A multinational energy company
A new client with offices in Cleveland and Houston didn’t have much IT expertise in-house. To prepare for growth, they needed a wide range of our services just to get their systems up to baseline standards. First, we installed a reliable offsite data back-up system and standardized all desktops and servers. We also documented the network with a graphical map, which indicated all workstations for desktops, wireless connections and phone lines. To boost security, we tested and deployed a patch management system, and added a fix so that servers would shut down properly in the event of a power outage. We made sure that all Microsoft updates were current and secured their wireless network. Finally, we established the standards and guidelines under which ongoing maintenance and troubleshooting could be quickly executed. By working with us, the client gained a clearer picture of the state of their systems, and was better prepared for growth through upgrades.